QMS - Quality Management System for Content Server*

Quality Management System (QMS) for Content Server provides a fully integrated quality management solution with the advantages of a Content Server platform. 

QMS integrates all quality processes such as CAPAs, Audits, Non-Conforming Products (NCPs) and Customer Complaints into a single system. It enables management of quality processes and quality documentation from one workspace so that you can link quality processes like CAPAs to any related documents such as SOPs.

The Content Server platform for QMS ensures that:

  • All quality processes are centralized in one location, managed by Content Server 

  • Integration of QMS with the enterprise. For example, an NCP can be linked to SAP to automatically load related information like suppliers, customers, part number

  • Real-time updates and tracking for all processes

  • Enterprise security levels for all data, audit trails 

  • Add-on module to Content Server, no coding is required

Manage quality using QMS for Content Server

QMS enables organizations to define, manage and report on quality processes.

It provides electronic forms and workflows that can be used out of the box or that can be easily configured based on each organizations needs. Any changes or updates to a quality process are traceable with audit trails to show all actions and events. Version control is applied to all documents.

The powerful workflow engine automates quality processes to ensure information gets to the right person at the right time. It automates everyday tasks such as notifying users when work is assigned to them or when a deadline is approaching. QMS visual dashboards automatically highlight missed deadlines and helps avoid regulatory warnings and penalties linked to delayed implementation of Corrective Actions and Preventative Actions (CAPAs).

QMS has tools for electronic signature or notarization and is fully configurable to be 21 CFR Part 11 and GxP compliant. It provides a complete audit trail for all processes.

Simplify reporting with the Quality Management System

Identifying trends and quickly reporting on performance quality is straightforward with QMS. All data and updates in QMS are in real-time to instantly display the latest information.

QMS has reporting capabilities that allow for reporting on any Quality Record (e.g. CAPAs) across various sources (NCP, Audits and Customer Complaints), date ranges, employees, project tasks and more, which allow organizations to manage all Quality Management activities and reporting on a real-time basis.

QMS dashboards provide the status of all current tasks and highlight any delays. Dashboards can be configured to show any metrics the user needs and can be shown in graphic or tabular form. Content Server Reports can be configured to any standard report formats.  

A single system on the Content Server platform

Working from the Content Server platform means that QMS can be 

  • Implemented as an add-on module to Content Server, no coding is required
  • Administered via the Content Server Administrator interface
  • Be accessed from anywhere with internet access
  • Be integrated with ERP systems like SAP

If you would like more information on how QMS for Content Server can help your organization, please Contact Us.







*Note: Content Server is also known as LiveLink and is the core repository for OpenText Content Suite