Why are so many automated processes failing to deliver?

Posted by Judy Costigan on May 24, 2023 11:33:02 AM

Process automation has become a pivotal activity within digital transformation programs. Yet, 70% of these programs don’t reach their stated goals. One significant reason for this, is poor information management. In this blog, I’d like to discuss why many organizations are struggling to properly match content – both metadata and unstructured content – to their processes.

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Topics: Document Management, Enterprise Content Management, Content Server, Knowledge Management, content suite, document change control, process automation, Strategy, Extended ECM

Only 25% of senior executives believe information management has any impact on business success!

Posted by Judy Costigan on Sep 13, 2022 10:12:40 AM

That is perhaps the most disturbing finding of the AIIM State of Intelligent Information Management 2022 survey – especially when those same executives placed the ability to execute business processes ‘nimbly and on-demand’ as the second most important ingredient in digital transformation success. Years of working with customers have shown us at KineMatik that effective information management solutions are required for successful process automation. Yet a wide and troubling gap still exists between business and information strategies for many organizations. I’d like to suggest a simple and practical way to close it. 

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Topics: increased productivity, integration, configuration, information management, process automation

To configure or customize? Coding or low code?

Posted by Kevin Keenan on Apr 10, 2020 3:44:50 PM

Organizations’ business requirements are getting more and more complex when it comes to software features. Organizations want software to meet their exact requirements no matter how specific. IT Departments are looking to reduce the cost of software by standardizing on software and software configuration. The more complex the requirements, the more difficult it is to find an off the shelf solution. Often, to meet these business requirements, software must be configured or customized, in other words using custom code!

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Topics: customization, configuration

Is It Time To Rethink Your Research Data Collection?

Posted by Katarzyna Wojcikiewicz on Nov 5, 2018 3:30:42 PM

 Many enterprises are making the move from manual to electronic data collection. Are you ready to benefit from improved research data management?

 This week we had the perfect demo for our Electronic Lab Notebook (ELN). Watch ELN Product Tour

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Topics: ELN, seamless data integration

Upcoming OTLive Webinar: Save Days and Weeks of Configuration with KineMatik Form Builder for Content Suite

Posted by Ana Maria Farfan on Sep 3, 2018 10:28:57 AM

Save days and weeks of configuration with KineMatik Form Builder for Content Suite.
Date:              Thursday, October 4th, 2018


Time:              11:00 EDT (Eastern Daylight Time) - 17:00 CEST (Central European Summer Time)

Register:        HERE

Organisations spend a lot of time configuring Content Server from folder structures and metadata to reports and forms. Form templates are easy to create, but creating a professional-looking function HTML Form View can take a lot of work in design, development, review and repeating. The cycle time of the review from asking for changes and seeing the changes slows down the entire deployment time. KineMatik Form Builder for OpenText Content Suite enables any user to configure Form Views including:

  • Defining form sections
  • Adding, removing & arranging form attributes
  • Form field validation and dependent actions
  • Configuring form buttons with various library actions
  • Enabling form view sidebar widgets e.g. attachments, comments and timelines.
  • Configure form popup windows 

During this webinar, see how the new features can be used to build new form views and edit existing views. See how easy it is to make changes on the fly to speed up the review and edit process.

Register me




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Topics: Webinar, Form Builder

Why your Content Suite needs Document Control

Posted by Aaron Norman on Jun 21, 2018 3:11:59 PM

We all understand the importance of an Enterprise Content Management (ECM) system. An ECM helps to keep track of all organization information in a centralized location, helps regulatory compliance, can increase productivity, deal with auditing and versioning and speed up the business process. However, an ECM is typically a platform that needs configuration.


An ECM is an investment and initially, in particular, a large monetary and resource outlay. Stakeholders expect an organization to optimize the use of the company ECM and gain value as fast as possible. This value can only be realized after it has been configured and comes from users having access to the configured ECM and its content. That means access to documents and other data. Longer term value can be derived from other business process applications and integration to other line of business systems, like SAP or Salesforce.

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Upcoming Webinar. KineMatik Project Management for Content Suite 16 Supporting Smart UI to Accelerate User Adoption

Posted by Judy Costigan on Jul 19, 2017 3:44:56 PM

Date:              Thursday, August 3rd, 2017                                                                   

Time:              10:00 am Central Daylight Time (Chicago, GMT-05:00); 17:00 CET 

Register:        HERE

KineMatik Project Management for Content Suite is an advanced Project Management solution which enables organizations to integrate projects & project tasks with Enterprise documents/systems.

Register HERE for this webinar and see the value you can get from using KineMatik Project Management for Content Suite which leverages the latest Smart UI for Content Suite 16 and accelerates the user adoption of both Project Management and Content Suite 16.

Also hear from the OpenText and KineMatik Project Management customer, the Canadian Institute of Health Research. Learn why they decided to use KineMatik Project Management and how they have saved considerable time and money. 

The latest version of KineMatik Project Management leverages the Smart UI for Content Suite 16 and includes new features such as:

  • A configurable Gantt view of your project with a more efficient UX
  • Gantt relationships lags & more bulk actions
  • Document upload via the Gantt
  • Timesheets

The benefits of using KineMatik Project Management include

  • Reduce project team communication issues through centralized project data
  • Improve project planning and execution through templates and process improvements
  • Minimize meeting durations through real time dashboards allowing decisions based on real time information 
  • Reduce time spent searching and improve access to project data through a single enterprise system
  • Utilize project team members more efficiently through real time resource availability reporting
  • Improve project successes through project collaboration and visibility


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Upcoming Webinar: Optimizing Quality Processes in a Content Suite World

Posted by Judy Costigan on Apr 28, 2017 11:16:16 AM

Date:              Thursday, June 1, 2017                                                                   

Time:            10:00 am Central Daylight Time (Chicago, GMT-05:00) 

Register:           HERE

Automation and management of your Quality Processes and all related documents/records is essential for organisations and quality departments to ensure efficiencies, maximum productivity, compliance, and ultimately reduce costs. KineMatik QMS is an OpenText™ Content Suite framework which facilitates the plug-in KineMatik QMS applications to provide a single system for all Quality processes and related documents. These applications link Quality processes with content management allowing a real-time view of all quality metrics and trends across an organization.

See how you can optimise your Quality Processes in your Content Suite environment. Join us and learn more about the KineMatik QMS plug in applications including:

  • KineMatik QMS - Change Control
  • KineMatik QMS - Complaints
  • KineMatik QMS - Corrective Action
  • KineMatik QMS - SOP Training


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Maximise your OpenText™ Content Suite Investment with KineMatik QMS Applications

Posted by Judy Costigan on Apr 26, 2017 12:30:56 PM

KineMatik has just launched 3 new Quality Management System applications for OpenText™ ECM, Content Suite including KineMatik QMS - Change Control, KineMatik QMS - Complaints and KineMatik QMS - Corrective Actions.

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Choosing your cloud provider – 3 things to consider

Posted by John Bennett on Oct 18, 2016 2:23:18 PM

I’ve been working with a Top 100 Telecoms organization on their cloud strategy so I was interested to see PwCs findings on the Top 25 Fastest growing cloud companies.* I thought it was a great overview of what can make a cloud partnership successful.

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Topics: QMS, ECM, PPM

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