Avoiding the custom code car crash.

One of the biggest myths we hear repeated time and again is that customizing a content management solution is the only way to deliver requested business functionality.

Why so many automated processes fail?

The truth is that many organizations fail to properly account for how information drives business processes when planning and implementing their automation programs.

Always choose configuration.

For me, customization is the enemy of agility, flexibility and change. Deploying customized solutions for process automation is both costly  to deliver, complex and expensive.