Solution Overview
Verifying and communicating corrective and preventive actions to the responsible people and management is essential for dealing with product, process and quality problems and preventing their recurrence.
CAPA (Corrective Action /Preventive Action) is a Business Process which helps an organization to collect and analyze information, identify and investigate product, process and quality problems and take the appropriate and effective action to prevent recurrence and improve quality.
Key Values
"We have a number of Business Process Solutions including Complaints, CAPA and Audits. These linked processes give management a clear, real-time view of all complaints, what corrections have been carried out and how we can prevent them."
'We are using 5 of the KineMatik Business Process Solutions. Having all of our Processes automated and on a single system has made us much more efficient, all of our departments are fully aware of the status of each quality activity in real-times.'
Quality Manager, Manufacturing Sector