Automation and management of the Complaints process is essential for organizations ensuring the improvement of employee happiness, customer satisfaction and company image. An effective Complaints process increases efficiencies and maximizes productivity which will ultimately reduce costs.
OpenText Complaints for Content Suite by KineMatik is an effective Complaints Management application for OpenText Content Suite. The Application automates the Complaints process in a single system while utilizing the document management and security features of Content Suite
COMPLAINTS AT A GLANCE